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Frequently Asked Questions
See FAQ page for additional questions and answers.
Yes, although additional fees may apply for areas further out.
Yes. Please call our office for a quote.
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.
No. The rental equipment will be clean when you get it. American Bounce Company cleans and disinfects after every rental.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. ThatÃÃÃÃÃÃÃÂ´s why we require an outlet within 50ÃÃÃÃÃÃÃÂ´ of the unit or a generator. Longer cords can trip your circuit breaker so we bring our own heavy duty cords.